Training Platform
Built for your crew. Scaled for your franchise.
A custom training & certification system you own outright. No per-location fees. No vendor lock-in. One build, infinite scale.
Here's the Situation
With 8 locations today and a major focus on franchise expansion, 20, 50, or more locations will be here before you know it. The current approach to training works when you're hands-on at every location, but that window is closing fast. Off-the-shelf platforms get you partway there, but none of them are built for how 3 Pepper actually operates, and the monthly fees only get worse the more you grow. A purpose-built system that you own outright is the move.
Training Is All Over the Place
- No centralized system, so onboarding quality depends entirely on who's running the shift
- Handbook sign-off lives in payroll software nobody opens
- Prep guide binders are outdated the moment they're printed
- LTO rollouts require retraining everyone with no standardized delivery
Franchise Growth Demands Consistency
- 8 locations today, potentially 20–30+ within 2–3 years, and that gap will only widen
- No repeatable system for new franchisees to deploy on their own
- Every existing employee needs a universal baseline before expansion
- Shaun can't personally onboard every new location forever
SaaS Costs Scale With You
- Opus Training: ~$80/month per location, which is $28,800/year at 30 stores
- TalentLMS caps at 15 locations on their Premium plan and still lacks franchise-level features
- 5-year projection with franchise growth: $90K–$120K in subscription fees
- Every new location adds another monthly line item with no end in sight
You Want to Own It
- Prep guide content is proprietary and can't live on someone else's platform
- Different franchisees use different payroll providers, so there's no universal integration point
- If a vendor relationship sours, you need to walk away with your system intact
- No per-location fees getting passed down to franchisees as operating costs
What You Get
Purpose-built for restaurant operations and franchise scaling. Not a generic LMS with your logo slapped on it.
Core Platform
Everything needed for launch
Additional Features
Built during managed launch period
4-Tier Permission Model
Super Admin
All locations
Tim, JD, Shaun, Ray
Franchisee
Assigned locations
Franchise owners
GM
Single location
Store managers
Employee
Own training
All crew
Data isolation enforced at the API level. Franchisees cannot see each other's data, period.
What It Costs
One investment. Full ownership. No per-location fees, ever.
Simple Thirds
3 payments, done$8,000
Deposit
Signed agreement
$8,000
Midpoint
Core platform demo (Week 6)
$8,000
Final
Production launch sign-off (Week 12)
Content Readiness Gate
Build clock starts when you deliver organized content. Deposit is non-refundable and secures your spot on the calendar.
You Own the Code
Full codebase ownership. Portable and hostable independently. If we ever part ways, you walk away with everything.
Engagement Options
Same platform, different levels of ongoing support
Build + Managed Launch
Full platform build with 6 months of hands-on support. I handle LTO deployments, content updates, bug fixes, and GM training so your team can focus on running restaurants.
Build Only
Higher build fee, no retainer. Core platform only. Prep guide, handbook sign-off, Spanish translation, and LTO module builds are not included and would be billed separately as future work.
The Math
Custom platform vs. SaaS alternatives over 5 years
5-Year Cumulative Cost
Annual Cost Per Year
Cumulative Total Through Year
About TalentLMS:Cheaper on paper, but their Plus plan caps at 3 locations and Premium caps at 15. Beyond that requires custom Enterprise pricing. No franchise-level reporting, no built-in bilingual content workflow (you'd maintain duplicate courses), basic mobile experience, and DIY implementation with no onboarding support. The price gap narrows fast when you factor in what it can't do.
Bottom line:Year 1 is your biggest investment. After that, you're at $400/month while everyone else's costs keep climbing with every location you add. By year 5, Opus will have cost $90K+ and you'd still own nothing. An agency would charge $80K–$120K just for the build. Your total through year 5: ~$52K, and you own it outright.
Year 1 Total (Recommended)
Then ~$400/month ongoing. Full ownership from day one. Scales to 100 locations at zero marginal cost.
Build Timeline
12-week build to production launch. Prep guide, handbook, and Spanish rollout during the managed launch retainer.
Foundation
Weeks 1-2
Admin Backend
Weeks 3-5
Employee Experience
Weeks 6-8
Dashboards & Reporting
Weeks 9-10
Testing & Launch
Weeks 11-12
Digital Prep Guide
Weeks 13-15
Handbook Sign-Off
Weeks 16-17
Spanish Translation
Weeks 18-20
Foundation
Auth, RBAC, multi-tenant scoping, database, deploy pipeline
Admin Backend
Location/user/module/card/quiz CRUD, content ingestion, assignments
Employee Experience
Training UI, video playback, quizzes, progress tracking
Dashboards & Reporting
Super Admin, Franchisee, and GM dashboards + leaderboard
Testing & Launch
Client testing, all-staff retraining run, bug fixes, go-live
Digital Prep Guide
Searchable prep procedures, content migration from binder
Handbook Sign-Off
Digital acknowledgment, signature capture, audit trail
Spanish Translation
All written training content translated, language toggle
Platform Build (Weeks 1–12)
- Weeks 1–2: Auth, roles, permissions, database, deploy pipeline
- Weeks 3–5: Admin backend: content management, user management, assignments
- Weeks 6–8: Employee training flow: lesson cards, video, quizzes, progress
- Weeks 9–10: Dashboards: Super Admin, Franchisee, GM, leaderboard
- Weeks 11–12: Testing, all-staff retraining run, bug fixes, production launch
Retainer Deliverables (Weeks 13–20)
- Weeks 13–15: Searchable digital prep guide: full content migration from binder, full-text search, bilingual-ready
- Weeks 16–17: Employee handbook sign-off: digital signatures, audit trail, version tracking
- Weeks 18–20: Spanish translation: all written training content, language toggle, admin translation tools
- Ongoing: Quarterly LTO module builds, content updates, bug fixes, GM training support
MVP demo: ~Week 5|Production launch: ~Week 12|Full feature set: ~Week 20
Platform must be production-ready before first franchisee onboarding (end of 2026).
Next Steps
Talk It Through
Review this, flag anything that needs adjusting. We'll hop on a call to lock in the final scope and pick your engagement option.
Get Content Ready
Organize the Word doc training content into per-module folders. Confirm accuracy and line up Austin's video schedule.
Let's Build
Sign off, send the deposit. Build starts the day organized content lands. You'll have a working demo in about 5 weeks.
What I Need From You
Terms
Work performed through WBX Creative LLC as independent consultant.
Full codebase ownership transfers to 3 Pepper upon payment in full. Platform is portable and self-hostable.
Hosting managed by WBX Creative at cost (~$75–150/month). You can self-host at any time.
Build timeline starts when organized training content is delivered. Content readiness is on you.
Scope changes beyond this proposal: $175/hour or flat rate by mutual agreement.
30-day written notice required by either party. Completed milestones non-refundable.
This proposal is valid for 30 days from date of issue.